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Corporate Lessons
Company Lessons
At A TO Z Language Centre, not only
do we offer to send our teachers right up to your company’s
doorstep, the teachers themselves also make sure that every
student’s needs, or anything pertaining to their schedules,
levels and requests are all thoroughly seen to.
Here are what some of the people
who have experienced our service have to say:
Mr. Ikuro Yoshizumi, Director
of Medipro (M) Sdn. Bhd.
Thanks to the lesson content reports diligently sent to me
each week, I’m kept aware of my employees’ progress
every step of the way.
I’m extremely happy with A
TO Z Language Centre’s modus operandi of taking in suggestions
and requests made based on a company’s target.
The rates are highly reasonable
and flexible, as well. While most companies prefer and are
charged an advanced lump sum, our company’s budget constraints
do not allow us the convenience of doing the same.
Due to their willingness to comply with these constraints
by allowing us the per-lesson rate usually reserved only for
the monthly private courses, not only do our employees get
their education, our company’s budget isn’t overly-strained,
as well.
Malaysians have a talent to absorb
what they learn very fast and I’ve decided to take advantage
of that by letting our local staffs learn Japanese. I find
that knowing the language will come in very useful for both
the staffs and the company when it comes to dealing with customers
and in time, it will play a major role in widening our customer
base.
At present, some of our customers’
feedbacks include being pleasantly surprised by how fluently
our local staffs greet them in Japanese, and how much smoother
their business transactions with us have become.
Mr. Tooru Aoki – Managing Director
of Canon Machinery (Malaysia) Sdn. Bhd.
Our company has been hiring the teaching
services of A TO Z Language Centre to conduct in-house Japanese
lessons since October 2004.
The ability to smoothly communicate with company head offices
in Japan is highly valued, especially in the technological
industry. It is the fervent wish of most companies that our
staffs gain that ability, which is why we at Canon.
Business Manners Training
“The phone is ringing
off the hook during business hours, and yet no one ever picks
it up”
“Important
messages that didn’t get relayed”
“Simply
saying “I don’t know” without even bothering
to check for information”
Some of these phone-related situations
may seem familiar to you.
Many things in the business world
begin with a simple phone call. You can’t see the other’s
face during one, which is precisely why the words we use and
how we speak them are very important. Leave a good enough
impression of the company through just the phone, and the
work will already be half done for when the sales representatives
go to meet the client face-to-face to win them the rest of
the way over.
At A TO Z Language Centre, we offer
short training courses pertaining to business manners with
a focus on telephone manners, tailored especially to help
enable local desk staffs to handle telephone calls efficiently
and professionally. Our curriculum is flexibly designed to
suit the different needs of different companies.
Some of the most lucrative deals
to have ever been secured actually began with a simple and
polite “Hello, sir/ma’am, how may I help you today?”
To find out more, simply pick up
the phone and give us a call.
Available languages for business
training: Japanese, Mandarin, Korean and English.
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